“Debbie’s time was spent on internal communications and she supported her peers in external communications tasks. She was key in merging two internal newsletters into a strategic employee publication. She revised the overall format, applied a measurable strategy, and circulated the publication to all employees on a timely basis. The electronic survey she created to measure Information Update came back with a 65% response rate from our readers – the highest employee response rate to date to a newsletter survey. Because of her internal communications background and strength in implementation and follow-up, Information Update quickly gained credibility and a readership of between 60-75% of the employee population.”