Experience
I’ve had my fair share of projects both large and small, strategic and tactical, simple and complex. For more projects, please visit my LinkedIn profile.
Communication Strategy and Planning
Project 1
Project: Communication and involvement strategy for facility changes and improvements
Client: a BC crown corporation
Synopsis: After auditing the communication tools in the organization and the division, I re-aligned and re-purposed the existing communication vehicles and created a measurable process for information on changes and impacts to flow from leadership to approximately 5,000 stakeholders and back.
Project 2
Project: Communication strategy for a supporting project of a larger initiative
Client: Ministry of Health eHealth
Synopsis: I developed a comprehensive communication strategy and plan to help the project team share information with other working groups, and between impacted stakeholders, who were scattered around the province.
Project 3
Project: Communication strategy for engagement survey campaign
Client: Employee engagement division of a BC health authority
Synopsis: With organization wide employee engagement survey about to launch, I worked with the employee engagement team to produce an easy, creative way to get the word out on the survey’s goals, objectives, and expectations to employees at all levels.
Project 4
Project: Communication strategy for new labour agreement
Client: Human Resources division of a BC health authority
Synopsis: HR and I worked together to create and implement a communication plan to support the launch of a new labour agreement consolidating 18,000 employees into a single certification and a web-based electronic job postings tool.
Project 5
Project: Communication and involvement strategy for a corporate-wide technical change project, or ERP
Client: a BC crown corporation
Synopsis: Working with a change team consisting of consultants and employees, I facilitated the creation and then led the implementation of an integrated employee communication strategy for a multi-phased PeopleSoft project affecting over 4,000 stakeholders.
Tactical Execution
Project 1
Project: Online re-branding and web site development
Client: a non-profit, membership driven professional association
Synopsis: The Board of directors, the web committee and I collaborated on re-branding and re-designing a website for a non-profit association to help their volunteers recruit potential members, and more effectively connect with existing members and online communities.
Project 2
Project: Engagement Toolkit for Project Managers
Client: a BC crown corporation
Synopsis: Produced an electronic and hardcopy toolkit that helps project managers through stakeholder engagement step-by-step.
Project 3
Project: Information Guide and Workbook
Client: a BC crown corporation
Synopsis: Produced a hardcopy guide to support face-to-face communication on a new partnership agreement for frontline staff
Project 4
Project: Meeting Facilitation
Clients: Three Vancouver-based non-profit organizations
Synopsis: Facilitated town hall and strategic working sessions for groups small and large to share information, surface issues, and brainstorm resolution strategies
Project 5
Project: Employee Communication Re-alignment
Client: a BC crown corporation
Synopsis: Re-purposed existing internal communication tools and aligned them with external vehicles to streamline information exchange between employees and the general public. Implemented regular benchmarking to measure effectiveness of content.